Forum Discussion
LegalCEO
Jun 02, 2022Copper Contributor
Unable to connect to OneDrive. Please try uploading again. Teams error message when uploading photos
We use Teams to communicate within the company. About 50% of the time when I try to drag and drop or click the paperclip to send a needed photo or screenshot to the team, I get a message, "Unable to ...
ErnestGalang
Sep 09, 2022Copper Contributor
LegalCEO
Go here...and READ...
https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/files/cannot-upload-files-or-access-onedrive?tabs=Error-Message-3
...then run this...
https://aka.ms/TeamsUploadFilesInChat
...from there you will be able to determine why it is being blocked.
In MY case, it was because the end-user was NOT the owner of their own ONEDRIVE account. The user was a returning employee, and another admin switched owner rights so the prior manager can have access to their files, rather than simply adding read privileges.
The above link helped me trace the issue and credit goes to Prathit Bhandari from the MS support team for helping me walk/talk through the issue! 🙂