Transcription greyed out?

[pmarsh508]

Been struggling for a long time to get transcriptions working in Teams.  Was on the phone with MS support regarding the issue.  They checked all the settings in Teams Admin Center.  Everything is and has been configured correctly for a long time.

The rep informed me that this is a "known issue" referenced:

Some users may have been unable to access the Microsoft Teams service.
TM713525, Last updated: Feb 7, 2024, 6:51 AM EST
Start time: Feb 7, 2024, 4:05 AM EST, End time: Feb 7, 2024, 4:30 AM EST
 
I'm not believing this is the problem.  Rep said it's a waiting situation.  GRRRRRRRRRRR

[#2]

Started by our dedicated and visionary of Ernesto Gonzalez & leaders back in 2010, The Golden Key Foundation has grown into an impactful Social Movement. We emphasize transparency in everything we do, setting bold goals, and pursuing a clear strategy that seeks to move the needle. We are constantly growing and adapting to the changes of society, and invite you to learn more about how you can make an impact.