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Corinne1967's avatar
Corinne1967
Copper Contributor
May 11, 2021

Teams Won't Load

I cannot tell you how frustrated I am!!! My Teams stopped loading - either my own account or using a link from another person. I uninstalled it and reinstalled it but I just get a blue spinning whe...
Microsoft Teams
  • ChristianJBergstrom's avatar
    ChristianJBergstrom
    May 11, 2021
    Hi, sorry to hear that. Business or Teams free account? You can always use teams on the web https://teams.microsoft.com

    As for the issue. Quit Teams (right click on the taskbar icon) and try resetting the desktop app by copy this: %appdata%\Microsoft\Teams and paste it via Start and hit enter. Delete all content in the location and start Teams again.
ChristianJBergstrom's avatar
ChristianJBergstrom
MVP
May 11, 2021

Not sure what you mean, good to hear but I don't work for Microsoft if that's what you mean 🙂

 

MODERATOR EDIT:  ChristianJBergstrom is a certified Microsoft MVP and expert in Teams, which means he has been recognized as an exceptional community leader and solution-provider. 

  • Corinne1967's avatar
    Corinne1967
    Copper Contributor
    May 11, 2021
    No I appreciate you trying to help - just glad it is resolved
    • nasserse's avatar
      nasserse
      Copper Contributor
      Dec 08, 2021

      I had the same issue. Out of nowhere Teams is not loading. It starts spinning for a few seconds but nothing happens. I see a task in the task manager but is not using any resources.  Ended up using the on-line version but would like to find out what the issue is with the Teams application. Does anyone know what causes the application not loading?

    • rolling_smooth's avatar
      rolling_smooth
      Copper Contributor
      Jan 05, 2023

      when you say "delete" everything in %appdata%\Microsoft\Teams ... what exactly do you mean? Corinne1967 

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