Forum Discussion
Corinne1967
May 11, 2021Copper Contributor
Teams Won't Load
I cannot tell you how frustrated I am!!! My Teams stopped loading - either my own account or using a link from another person. I uninstalled it and reinstalled it but I just get a blue spinning whe...
- May 11, 2021Hi, sorry to hear that. Business or Teams free account? You can always use teams on the web https://teams.microsoft.com
As for the issue. Quit Teams (right click on the taskbar icon) and try resetting the desktop app by copy this: %appdata%\Microsoft\Teams and paste it via Start and hit enter. Delete all content in the location and start Teams again.
Corinne1967
May 11, 2021Copper Contributor
ChristianJBergstrom thank you - finally got someone from Microsoft to help me
May 11, 2021
Not sure what you mean, good to hear but I don't work for Microsoft if that's what you mean 🙂
MODERATOR EDIT: ChristianJBergstrom is a certified Microsoft MVP and expert in Teams, which means he has been recognized as an exceptional community leader and solution-provider.
- Daniel167Nov 09, 2023Copper Contributor
It also worked LIKE A CHARM for me. Thanks!ChristianJBergstrom
- Corinne1967May 11, 2021Copper ContributorNo I appreciate you trying to help - just glad it is resolved
- rolling_smoothJan 05, 2023Copper Contributor
when you say "delete" everything in %appdata%\Microsoft\Teams ... what exactly do you mean? Corinne1967
- nasserseDec 08, 2021Copper Contributor
I had the same issue. Out of nowhere Teams is not loading. It starts spinning for a few seconds but nothing happens. I see a task in the task manager but is not using any resources. Ended up using the on-line version but would like to find out what the issue is with the Teams application. Does anyone know what causes the application not loading?