SOLVED

Teams Voicemail Policy language

Brass Contributor

Why is it a requirement to set 2 languages in the voicemail policy?

 

Why isn't it possible to create a voicemail policy for EG Australian users, assign the English Australian language as the primary ONLY, and leave the secondary language as NONE?

 

 

4 Replies
best response confirmed by RealTime_M365 (MVP)
Solution
Hi,

Currently teams only allow to support one preferred language for Voicemail. The same option is available for the End User to configure by default.

Custom text-to-speech greeting specified by a user
https://learn.microsoft.com/en-us/microsoftteams/change-the-default-language-for-greetings-and-email...

With Regards
Satish U

@RealTime_M365 That is not what he asked.


I got the same issue. I cannot choose "None" which is displayed in the secondary Prompt Language for Voicemail policy, and it forces me to use another one. I do not want another language prompted in any voicemail of my users.


Can you fix it ?

 

Capture d’écran 2023-12-19 à 17.43.58.png

Hello,
The problem was solved in the meantime. Now the setting appears again and you can't reject the second save.
Microsoft's answers so far are not helpful.
Sorry, this is not an answer to my question.

I want to set the default language for all 16000 users in my organization by assigning a voicemail policy. But I have to set 2 languages which then plays the greeting twice in both languages. What is the purpose here?
1 best response

Accepted Solutions
best response confirmed by RealTime_M365 (MVP)
Solution
Hi,

Currently teams only allow to support one preferred language for Voicemail. The same option is available for the End User to configure by default.

Custom text-to-speech greeting specified by a user
https://learn.microsoft.com/en-us/microsoftteams/change-the-default-language-for-greetings-and-email...

With Regards
Satish U

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