Teams Video call goes to phone instead of the computer app

Copper Contributor

Our company has the Teams App installed both on our computer and phone. Sometimes when I initiate a video call to a coworker, it rings on their phone instead of their computer. They don't even have the app open on their phone. How can I choose to accept the video call on my phone or computer?

2 Replies
If I had to guess, they were away status on the desktop or had focus assist / DnD enabled, which I don't think the phone respects status's currently as it uses the mobile devices phone stream directly.

@AndrewHodgson 

In Teams, click the three dots in the upper right. Then "Settings", then "Calls"
Select "Calls ring me"
If unanswered choose "Voicemail"