Forum Discussion
Noparz
Jun 17, 2019Copper Contributor
Teams user not getting notifications (on specific PC)
I have a user whom is unable to receive notifications of any sort. User is on Windows 10, newest version. migrating from Skype to Teams. All other users have no issues. We've checked his notifi...
Jun 17, 2019
Hi! So you are saying he doesn’t get any notifications on other devices either or just on pc?
Does any other user receive notifications if using that device!
No notifications at all? What about web client? Just desktop?
Does any other user receive notifications if using that device!
No notifications at all? What about web client? Just desktop?
Noparz
Jun 25, 2019Copper Contributor
Terribly sorry for the delay. I thought I had replied but seemingly not.
all other devices work, but not this particular one. we've tried a new install and even an other windows user, but nothing works so far. My first thought is potentially power settings blocking notifications from an app that is minimized, but everything seems to be in the right place.
no notifications tested work for Teams on this device. (other then the notice showing when you are trying to start a screen sharing session, which is odd)