Mar 19 2020 07:46 AM
Mar 19 2020 07:55 AM
I've been stuck on Presenting since about 5hrs ago when I was on a call with a colleague... I've tried everything from signing out, restarting my computer, remove the settings.json file from my profile to uninstalling the desktop app.... still the same. Unfortunately I can't get incoming calls from colleagues as it's on do not disturb while I'm presenting. Resetting the status does nothing. I can't update my status with a comment either. Odd.
Sep 18 2020 03:36 AM
@stijnLBS I have exactly the same problem and have tried everything. It's been an issue for months... I keep changing it to Available and after about 10/15 minutes it automatically changes back to in a call. I've logged out everywhere, logged back in, uninstalled and reinstalled, etc. and it just always goes back to in a call no matter what my actual status is. Incredibly frustrating!
Sep 18 2020 04:35 AMSolution
I always find this script works pretty well for any inconsistencies in Teams and you want to delete the cache etc
Apr 07 2022 07:55 PM
@fowler_23 That has not worked for me. I have also tried uninstalling Teams on my computer as well as from my phone and then using Teams on the web but it still says I am on a call with one specific person (the last person I did call prior to this issue). When I try to call that one person, it states I am already on a call with that person. I am unable to join that call regardless of which option I choose. I CAN call anyone else with no issues. I have also tried rebooting and have also tried deleting the Teams folder altogether.