Teams PSTN report called Number Showing as Anonmyous

%3CLINGO-SUB%20id%3D%22lingo-sub-2473894%22%20slang%3D%22en-US%22%3ETeams%20PSTN%20report%20called%20Number%20Showing%20as%20Anonmyous%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2473894%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20Team%3C%2FP%3E%3CP%3ERecently%20i%20took%20PSTN%20-%20Direct%20Routing%20report%20from%20teams%20admin%20center%20and%20found%20few%20are%20the%20caller%20ID%20as%20stamped%20as%20anonymous%3C%2FP%3E%3CP%3Ei%20checked%20the%20caller%20ID%20policy%20below%3C%2FP%3E%3CP%3EIdentity%20%3A%20Global%3CBR%20%2F%3EDescription%20%3A%3CBR%20%2F%3EEnableUserOverride%20%3A%20False%3CBR%20%2F%3EServiceNumber%20%3A%3CBR%20%2F%3ECallingIDSubstitute%20%3A%20LineUri%3CBR%20%2F%3EBlockIncomingPstnCallerID%20%3A%20False%3C%2FP%3E%3CP%3EIdentity%20%3A%20Tag%3AcloudmonkeysAnonymous%3CBR%20%2F%3EDescription%20%3A%3CBR%20%2F%3EEnableUserOverride%20%3A%20True%3CBR%20%2F%3EServiceNumber%20%3A%3CBR%20%2F%3ECallingIDSubstitute%20%3A%20LineUri%3CBR%20%2F%3EBlockIncomingPstnCallerID%20%3A%20False%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%22%20Global%20policy%22%20caller%20ID%20policy%20is%20applied%20to%20the%20users%20showing%20as%20anonymous%20.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-2473894%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ETeams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2486324%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20PSTN%20report%20called%20Number%20Showing%20as%20Anonmyous%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2486324%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F1085751%22%20target%3D%22_blank%22%3E%40ramki40%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F169605%22%20target%3D%22_blank%22%3E%40Christopher%20Hoard%3C%2FA%3E%26nbsp%3B%2C%20can%20you%20assist%20here%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2496852%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20PSTN%20report%20called%20Number%20Showing%20as%20Anonmyous%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2496852%22%20slang%3D%22en-US%22%3EAny%20updates%20%3F%3C%2FLINGO-BODY%3E
New Contributor

Hello Team

Recently i took PSTN - Direct Routing report from teams admin center and found few are the caller ID as stamped as anonymous

i checked the caller ID policy below

Identity : Global
Description :
EnableUserOverride : False
ServiceNumber :
CallingIDSubstitute : LineUri
BlockIncomingPstnCallerID : False

Identity : Tag:cloudmonkeysAnonymous
Description :
EnableUserOverride : True
ServiceNumber :
CallingIDSubstitute : LineUri
BlockIncomingPstnCallerID : False

 

" Global policy" caller ID policy is applied to the users showing as anonymous .

5 Replies
To clarify, what is the exact report name you're looking at? As for the actual report lines, is it showing the direction of the call (in/out/bot in/bot out/etc), and who is showing up as anonymous (caller/callee)? Is it all calls, or just some calls?

Some context on this has surfaced on Microsoft Q&A

https://docs.microsoft.com/en-us/answers/questions/444108/ms-teams-caller-id-policy-34anonymous34.ht...

@ramki40 - can you let @jangliss and I know in more detail what you are seeing. Adding @Linus Cansby  who may also have some ideas too once you report back

Best, Chris

@jangliss : i took the PSTN Report from Teams Admin center and where some caller ID is showing as anonymous for the call type Byoutout

Note : am @ramki40.