SOLVED

Teams notifications in email

Brass Contributor

Does Teams send a notification to email if you have unread Chat messages?

 

Thanks,

Anne

7 Replies
best response confirmed by annetoal (Brass Contributor)
Solution
Hello, well you have something that's called "missed activity emails" that will be sent when you're - away - from Teams. I think it's better if I attach the support links as they describe it more in detail. By going to the notification settings in Teams and Chat you will only see Banner and Feed as options, not email.

https://support.microsoft.com/en-us/office/manage-notifications-in-teams-1cc31834-5fe5-412b-8edb-43f...

https://support.microsoft.com/en-us/office/reply-to-missed-activity-emails-from-outlook-bc0cf587-db2...

Hi @annetoal  Please take a look at the best response in this prior community conversation:  Microsoft teams email notifications - Microsoft Tech Community

Hi there, I thought my reply was pretty good ;)
Thanks for your helpful links. The short answer is private chat does not send activity notifications to email. Only Team activity does.

Thank you,
Anne
Hi, I’ve never use missed activity but I am pretty sure you’ll get an email for missed chat if you’ve had your presence changed to away. But let me know if I’m wrong :)
I think from the links above that you're wrong

@annetoal 

 

Yeah, teams have an option to send the email notification.
Open the teams app --> Settings --> Notification --> Choose the email notification timeframe for unread messages

 

Screenshot 2023-05-12 093749.png

1 best response

Accepted Solutions
best response confirmed by annetoal (Brass Contributor)
Solution
Hello, well you have something that's called "missed activity emails" that will be sent when you're - away - from Teams. I think it's better if I attach the support links as they describe it more in detail. By going to the notification settings in Teams and Chat you will only see Banner and Feed as options, not email.

https://support.microsoft.com/en-us/office/manage-notifications-in-teams-1cc31834-5fe5-412b-8edb-43f...

https://support.microsoft.com/en-us/office/reply-to-missed-activity-emails-from-outlook-bc0cf587-db2...

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