Forum Discussion
Teams Live Events - any changes since Nov 2020 that impact Cross-Tenant permissions for Live Events?
Some time after November 2020, we noticed that certain types of cross-tenants guests (namely those on MS 365 Businesss plans and Teams Free accounts) can not join reliably as Producers in Teams Liv...
juzzle5 Are they switching to your tenant before joining, and did you invite them as their (Guest) account? This is all important so Teams recognises them as the entitled user.
I've not tried a Business Account before, maybe something interferes as they don't have entitlement to use Live Events. I've only ever tried externals with MSA or an E account. I've also given people E accounts in a free trial tenant then invited them as guests from there.
You've touched on something which I starting to think is the key issue here, and something which is broken with Teams. As I understand it, for guests that clicked on the Join "Teams Live Event" link, I believe that Teams used to switch tenant automatically, however, that appears to be the root problem - it is not! Making matters worse, for the MS 365 Business guest used, his Tenant switcher (the drop down top right) only shows his organisation - not the one which owns the team to which he was added.