Live Event Presenter Calling In, How to Un-Mute?
We regularly host live events for our all-team member meetings. One of our presenters is sometimes on the road and must use the dial-in number as a presenter (audio only of course). It works great, but if someone mutes him within the live event interface, there is no way for us to un-mute him. Is there a way that he can un-mute himself? Possibly by pressing the pound (#) key or something? To be clear, I am not talking about him muting or unmuting his own phone, I'm talking about un-muting in the teams live event interface. In this last meeting he was muted by someone and eventually had to dial back in so he could speak, which was frustrating.
Teams Live Events- Bitrate woes for Live Event and recording
I've been trying to find ways to improve the Teams Live events performance, mainly video quality / bitrate. However, I fear that there's a limit above which the quality cannot be improved. I even tested with an eCDN provider but viewers can never get more that 720p@1.5Mbit/s. I am puzzled. How can 720p@1.5MBit/s ever be enough? Even on a 14" Notebook it's almost impossible to read Excel table data let alone viewing it on a 27" or above screen. Moreoever, the Live Event recording suffers even worse. It's usually around 600KBit/s with 66Kbit/s for audio. This is way from being contemporary. I feel there's something fundamentally wrong and was wondering if it's still something wrong in our configuration or if you have the same experiences. Would love to hear your feedback.
Teams Live Event - Queue screen fallover
Good afternoon, We had our first Teams Live Event on Monday. The system worked, largely, well. However around half an hour into the event, as Producer I found that the Queue window starting to freeze up. I would select a source to Queue then click "Send Live." From the recording, I could see the that selection went live at the right time but the Queue window would then lock, with an updating circle in it. The previous source would still have the Live marker around it and the Send Live button was greyed out. Two other Producers were also watching the call so I deferred to one of them to make the next cut, whereafter they found the same issue. The same then happened to the third Producer. By this time my system had unfrozen but it happened again to me. The bulk of the event was a presentation which went smoothly however the problem became more acute during a Q&A where we cut between the main presenter and a Q&A moderator. Why would this happen? Is there a clash when having more than one Producer view the Producer panel? Or is there a possible connection speed/server load issue which might've caused this problem? Kind regards, Rich
Teams Live Events - any changes since Nov 2020 that impact Cross-Tenant permissions for Live Events?
Some time after November 2020, we noticed that certain types of cross-tenants guests (namely those on MS 365 Businesss plans and Teams Free accounts) can not join reliably as Producers in Teams Live Events that I create (I am on a E3/E5 licence), whereas Enterprise Users still seem to be able to particpate as Producers. In test Live Events, when the non-Enterprise user clicks "Join Live Event" (invited as a Producer or Presenter) they instead only enter the meeting as an Attendee. Initial Testing I've done some reasonably rigourous testing since experiencing initial problems. To do so, I created two test Team Free accounts, mailto:testoutlook@outlook.com and the other at mailto:testyandex@yandex.com (verified as primary alias for a hotmail.com address) on a second machine. I validated both of the accounts and signed-up for Teams Free (which seems to be needed in addition to the MS accounts alone). From my first machine (the Live Event host on E3 licence), I added both test users to a Team (https://docs.microsoft.com/en-gb/microsoftteams/teams-live-events/plan-for-teams-live-events), created five Live Events and invited each of these accounts in various roles - Producer and Presenters. In my experiments I tried different things, such as: accepting or not accepting the invited users (on second machine) signing into Teams app first, or signing out before "Join[ing] Live Event" having the test guest account join after the host and before launching the meeting on the test accounts rebooting the second machine between test meetings to clear cache Initial Observations What I can tell you is that there were no clear patterns in the results, as follows: sometimes the test accounts signed-in as Producer when invited as Producer sometimes the test account would sign-in as a Presenter when invited as a Producer sometimes the test accounts would sign-in as Attendee when invited as either Prod/Present sometimes the test accounts would sign-into the meeitng as Producer but show in Presenter sometimes the Teams app on the guest test machine would prompt for "Which group?" sometimes the Teams app would "run into problems" ("collecting info") somes the Teams app would fail to load Initial conclusions None of the testing demonstrated any repeatability and as such I have absolutely NO confidence in my ability to succesfully run a meeting with five presenters on Tuesday (two of which are Teams Free users) and 150 attendees. Further testing I just held a test meeting with two real humans (one on a MS 365 Business Plan and one a Teams Free user). What we discovered out of that event was that if the MS 365 Business Plan user joins the Live Event from his Teams Calendar using "Join Live Event", he gets kicked to Attendee only, but if he joins using "Join Live Event" from his Outlook Calendar, he correctly connects as Producer. I had them both rejoin four times and this behaviour was repeated - however, I know that doesn't gel with my testaccount experience above perfectly - so far, this is a working theory. Have there been any changes to Teams permissions that would negatively impact rights of Cross-Tenant Producers in Live Events? If anyone is willing, I am happy to add you to my Team and set up a test Live Event.
Live event error: 'Failed to execute "Send Live" command. Please try again later.'
Hi. Our producer team have had this error show in a few Live events. For example this morning Producer A could not send a presenter live, but Producer B could. Later on in the event Producer A could again send presenters live. Screenshot attached. I spoke to the producer who had issues and nothing else in Teams or the event was having issues. video and audio was good quality, so I don't think it was network related. I'm wondering what I would look for in a logfile to see if the client logged any errors. Teams Live events are really good and have been a great way to reach our customers during Covid-19 restrictions, but this and the guest presenter experience are holding it back from being a really great platform
