Forum Discussion
dylanlogan
Mar 25, 2020Brass Contributor
Teams Infinite Sign In Loop
Hi, I'm working remotely from home, and have had to install teams on my computer. When I sign in, I select my personal account attached to the email address, and type my password. Teams then ...
Mar 25, 2020
Hi dylanlogan
Sign out (top right in the picture), Close teams, kill the program and all running background processes via the Task Manager
Clear the cache
https://commsverse.blog/2018/09/28/clear-the-microsoft-teams-client-cache/
Then fire up Teams, login with your account.
Let me know if that works
Best, Chris
Sign out (top right in the picture), Close teams, kill the program and all running background processes via the Task Manager
Clear the cache
https://commsverse.blog/2018/09/28/clear-the-microsoft-teams-client-cache/
Then fire up Teams, login with your account.
Let me know if that works
Best, Chris
- dylanloganMar 25, 2020Brass ContributorHi Chris, This hasn't worked sadly, I cleared all my cache etc. Still the same problem.
- Nobel_11Feb 17, 2021Copper Contributor
This is gold. Thanks! ChrisHoardMVP
- kaot1986May 11, 2021Copper Contributor
Hey,
I just wanted to let you guys know that I managed to get the Teams login back to work by resetting the IE settings.
- IndySarkerJan 11, 2022Copper ContributorDeeply frustrating to face this recurring problem on my Teams App on my work machine. It's sometimes Teams and Outlook and most often it's Teams; where it refuses to log me in!!
I am able to log in on my office machine via the browser with no problems. My home PC also has an installation of Outlook and Teams of my work account and again no problems! My Ipad, iPhone, etc. all have no issues logging into Teams and Outlook.
My Internal IT team in the organization is scratching their heads and this problem remains in play for over 3 months now!!!!!
Microsoft needs to fix this ASAP!!- MasonRamirezMay 23, 2023Copper ContributorYeah, we currently have a user that keeps running into this problem on a weekly, if not daily basis. Every time I have to clear Teams folders from appdata and reinstall. We've even tried deploying two new computers to this user in our efforts to blow the problem away. Very annoying and problematic, considering we use Teams as our primary means of communication.
The fact that this isn't fixed yet is ridiculous. You'd think a Microsoft program would work great on a Microsoft operating system, but no, that is not the case. In fact, we have the most problems with Microsoft software on our MICROSOFT Windows machines. 3rd party programs have far less issues.
Microsoft's QC and bug fix responsiveness has gone waaaay down over the last few years. I go through thread after thread looking for answers and find none on most issues I face. I guess providing proper support for their buggy software is beyond them. It's a shame they have such a lock on the market, or it wouldn't be hard for a superior quality company to overtake them.