Teams folders not showing name

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New Contributor

Has anyone seen this issue where the Folder names are not showing? Have closed / signed out of teams. Windows is up to date except for the optional 2004.

 

 

Gerard2080_0-1590714365609.png

 

5 Replies
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@Gerard2080 Hello, could be a simple thing as removing the temporary internet files. Try that and let me know if the issue persist. You could also try another browser to see if the behavior is identical (I assume you're not on the desktop app here).

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@bec064 

Hi, thanks for the suggestion, but this is the desktop app

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@Gerard2080 Hello! Alright, try deleting the Teams desktop cache then.

 

Go to this location AppData\Roaming\Microsoft\Teams (you can be selective but just delete the entire Teams folder).

 

If you're a Mac Library/Application Support/Microsoft/Teams

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@bec064 

Have done this. It's windows based PC. Have also tried reinstalling. Issue remains

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@Gerard2080 Have you verified this on another computer with the desktop app?