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Gerard2080's avatar
Gerard2080
Copper Contributor
May 29, 2020

Teams folders not showing name

Has anyone seen this issue where the Folder names are not showing? Have closed / signed out of teams. Windows is up to date except for the optional 2004.      
microsoft teams
ChristianBergstrom's avatar
ChristianBergstrom
Silver Contributor
May 29, 2020

Gerard2080 Hello! Alright, try deleting the Teams desktop cache then.

 

Go to this location AppData\Roaming\Microsoft\Teams (you can be selective but just delete the entire Teams folder).

 

If you're a Mac Library/Application Support/Microsoft/Teams

  • Gerard2080's avatar
    Gerard2080
    Copper Contributor
    May 31, 2020

    ChristianBergstrom 

    Have done this. It's windows based PC. Have also tried reinstalling. Issue remains

    • ChristianBergstrom's avatar
      ChristianBergstrom
      Silver Contributor
      Jun 01, 2020

      Gerard2080 Have you verified this on another computer with the desktop app?

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