Teams displays INCORRECT status

%3CLINGO-SUB%20id%3D%22lingo-sub-1601638%22%20slang%3D%22en-US%22%3ETeams%20displays%20INCORRECT%20status%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1601638%22%20slang%3D%22en-US%22%3E%3CP%3EWhen%20in%20meetings%20or%20presenting%20on%20another%20monitor%2C%20or%20working%20on%20another%20monitor%2C%20Teams%20displays%20as%20%22Away%22..%20Can%20Teams%20not%20recognize%20Webex%20meetings%2C%20working%20on%20another%20computer%2Fmonitor%3F%20Even%20Skype%20can%20recognize%20but%20not%20Teams.%20Repaired%20Teams%2C%20did%20not%20fix%20the%20issue..%20Uninstalled%20and%20installed%20again%2C%20but%20still%20the%20same.%20Why%20can%20Teams%20not%20recognize%20presentation%20on%20the%20screen%20or%20working%20on%20another%20monitor%3F%20Teams%20is%20a%20very%20poor%20application.%20Great%20concept%20but%20very%20poorly%20built.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1601638%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3ESettings%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1601697%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20displays%20INCORRECT%20status%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1601697%22%20slang%3D%22en-US%22%3E%3CP%3EOh%20WOW%20I%20just%20googled%20and%20saw%20hundreds%20of%20posts%20for%20this%20issue%20where%20Teams%20displays%20INCORRECT%20status%20and%20shows%20%22Away%22%20even%20while%20the%20user%20is%20not%20away...%20Since%20more%20than%203%20years%20this%20issue%20has%20been%20reported%20and%20Microsoft%20has%20done%20NOTHING%3F%3F%3F%26nbsp%3B%20Just%20shows%20how%20dedicated%20this%20company%20is%20towards%20its%20customers%20and%20it%20is%20surprising%20that%20companies%20still%20use%20Teams!!!!%20If%20I%20had%20the%20deciding%26nbsp%3B%20power%2C%20I%20would%20first%20ask%20Microsoft%20to%20FIX%20issues%20and%20then%20market%20its%20products.%20Why%20come%20out%20with%20products%20that%20make%20life%20miserable%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1606203%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20displays%20INCORRECT%20status%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1606203%22%20slang%3D%22en-US%22%3EJust%20FYI.%20Teams%20just%20released%20a%20real%20time%20presence%20update.%20It%20is%20now%20much%20more%20accurate%20for%20internal%20and%20external%20users.%20It%20will%20detect%20any%20activity%20on%20the%20computer%20but%20it%20still%20might%20not%20respect%20presenting%20on%20other%20platforms.%20That%20isn%E2%80%99t%20something%20all%20the%20platforms%20are%20going%20to%20know%20what%20each%20one%20is%20doing.%20If%20teams%20starts%20utilizing%20OS%20focus%20assist%20that%20might%20tie%20better%20to%20presence.%20Anyway%20just%20wanted%20to%20say%20an%20update%20that%20fixes%20all%20that%20status%20complaining%20has%20just%20went%20live%20in%20the%20past%20week.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1608116%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20displays%20INCORRECT%20status%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1608116%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F869%22%20target%3D%22_blank%22%3E%40Chris%20Webb%3C%2FA%3E%26nbsp%3B%20Thank%20you%20but%20it%20was%20working%20fine%20for%20me%20till%20a%20few%20weeks%20ago.%20I%20had%20this%20issue%20in%20the%20beginning%20of%20the%20year%2C%20and%20an%20update%20fixed%20it..%20Now%20since%20two%20weeks%20same%20issue.%20And%20I%20disagree%20with%20your%20statement%20%22%3CSPAN%3EThat%20isn%E2%80%99t%20something%20all%20the%20platforms%20are%20going%20to%20know%20what%20each%20one%20is%20doing%22..%26nbsp%3B%20Teams%20could%20do%20it%20until%20these%20two%20weeks%20so%20now%20what%20is%20the%20problem%3F%20Why%20does%20Teams%20show%20me%20away%20when%20I%20am%20presenting%20on%20Webex%20on%20another%20monitor%20that%20is%20connected%20to%20the%20computer%3F%20And%20how%20come%20Teams%20shows%20me%20Away%20in%205%20minutes%3F%20I%20cannot%20even%20take%20down%20notes%20or%20if%20I%20am%20on%20a%20call%20helping%20somebody%20and%20sharing%20my%20monitor%20it%20shows%20me%20Away!!!%20For%20my%20work%2C%20it%20is%20easier%20for%20me%20to%20use%20the%20monitor%20as%20it%20has%20a%20bigger%20screen%20than%20my%20computer%20and%20imagine%20my%20supervisor%20calling%20me%20because%20Teams%20shows%20me%20Away%20most%20of%20the%20day!!!%20Ridiculous.%20If%20Skype%26nbsp%3Bcould%20detect%20presence%20what%20is%20wrong%20with%20Teams%3F%20Poorly%20built%20is%20what%20I%20say.%20And%20we%20the%20consumers%20have%20to%20suffer%20because%20of%20this%20poorly%20built%20application.%26nbsp%3B%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Occasional Contributor

When in meetings or presenting on another monitor, or working on another monitor, Teams displays as "Away".. Can Teams not recognize Webex meetings, working on another computer/monitor? Even Skype can recognize but not Teams. Repaired Teams, did not fix the issue.. Uninstalled and installed again, but still the same. Why can Teams not recognize presentation on the screen or working on another monitor? Teams is a very poor application. Great concept but very poorly built. 

3 Replies
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Oh WOW I just googled and saw hundreds of posts for this issue where Teams displays INCORRECT status and shows "Away" even while the user is not away... Since more than 3 years this issue has been reported and Microsoft has done NOTHING???  Just shows how dedicated this company is towards its customers and it is surprising that companies still use Teams!!!! If I had the deciding  power, I would first ask Microsoft to FIX issues and then market its products. Why come out with products that make life miserable?

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Just FYI. Teams just released a real time presence update. It is now much more accurate for internal and external users. It will detect any activity on the computer but it still might not respect presenting on other platforms. That isn’t something all the platforms are going to know what each one is doing. If teams starts utilizing OS focus assist that might tie better to presence. Anyway just wanted to say an update that fixes all that status complaining has just went live in the past week.
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@Chris Webb  Thank you but it was working fine for me till a few weeks ago. I had this issue in the beginning of the year, and an update fixed it.. Now since two weeks same issue. And I disagree with your statement "That isn’t something all the platforms are going to know what each one is doing"..  Teams could do it until these two weeks so now what is the problem? Why does Teams show me away when I am presenting on Webex on another monitor that is connected to the computer? And how come Teams shows me Away in 5 minutes? I cannot even take down notes or if I am on a call helping somebody and sharing my monitor it shows me Away!!! For my work, it is easier for me to use the monitor as it has a bigger screen than my computer and imagine my supervisor calling me because Teams shows me Away most of the day!!! Ridiculous. If Skype could detect presence what is wrong with Teams? Poorly built is what I say. And we the consumers have to suffer because of this poorly built application.