Jul 23 2020 11:53 AM
When logging in there is no option to select the org that I am a part of. Says to create a team or join by code. If I use the web application it finds the org and lets me see all users that are in the team. I have tried uninstalling and reinstalling teams. Clearing the teams cache locatio
Jul 23 2020 12:02 PM
Hi @bradriedell ,
If your account is associated with multiple Orgs, towards the top righthand corner of the client, do you not see a drop down allowing you to switch between orgs?
Thanks
Henry
Jul 23 2020 01:13 PM
@HenryPhillipsNimbitech There is no drop down by the user icon in the upper right corner.
Jul 23 2020 01:59 PM
Jul 24 2020 05:40 AM
Jul 24 2020 10:57 AM
Hi @bradriedell
Sorry to keep going over this and thank you for your last post as it has made things a lot clearer. However you say the Team does not work in the Desktop app but then mention it shows the one Team in the Web but not the desktop. So is it that it does not shown in the desktop app or that it shows and does not work. If shows and does not work what happens exactly when clicking on it.
The reason this is so odd, is that the Desktop app is essentially a wrapper around the web version and the Teams and what not are interfaced with by way of the client but not stored locally beyond any information caught in the caches as you have tried to clear.
I mean as part of the uninstall did you just gut out the whole of the app data location and then try again?
Could you also confirm what version of the app is being used please?
Thanks
Henry
Jul 24 2020 11:21 AM
Aug 08 2020 11:56 PM
@bradriedell hi, how did you resolve this. Having similar issue.
Oct 24 2020 08:23 AM
@jasdeep How did you resolve the issue? I am having the same problem.
Nov 25 2020 06:20 AM
@dcolville3 I found that in windows 10 in settings there is an account option. I removed the MS account from there and it started working.
Feb 02 2021 12:51 PM
I too have this problem... able to use teams and set appointment in a separate org... on iPad, but the Mac desktop app does not recognize the org nor let me try to find it... I am lost.
TEAMS is horrible clunky and cumbersome... no live help, constant upselling... what a waste.
Feb 02 2021 12:53 PM
NO on the Mac desktop app and NO ABILITY IN DROP DOWN FOR ORGS
Jan 21 2022 12:27 AM
Aug 23 2022 03:53 AM