Forum Discussion
Teams contacts all showing status unknown
Hi, I have had an issue with Teams that I can't seem to resolve. When I run the teams desktop application I cannot see the status of any of my contacts but yet if I use the web version I can see th...
we discovered that the contacts in Teams that were displaying status "unkown" were all contacts imported from (the no longer available) Skype, if you delete the contacts and add them back the status will display properly.
Craig_Dobbin what do you mean by delete the contacts? From where?
Craig_Dobbin We discovered that this is because the members under My Group were imported from Skype for Business to Teams. For example if you add one of those users not showing a presence to your Favorites group they will display properly. We are now testing to see if removing the Skype for Business app will resolve this.
