Forum Discussion

CreatiXx's avatar
CreatiXx
Copper Contributor
Mar 26, 2020

Teams Cloud Voice & Dect phones

Hi there,

 

I have been researching a lot of stuff the past days because i am looking into a new PBX solution and since i am already familiar with O365 and use Teams internally, i thought it would be wise to look into the Teams Cloud Voice solution, being it in the Cloud or by Direct Routing.

 

Now the more i got to read & know, the more confusing it got and there is one question where i can not find the answer for.

 

We still use several dect phones, mostly per department so that some one can call that dect & reach some one, no one specific, from that department and the phone not being stuck on one location, you can still walk around.

Now the thing is, i cannot find if MS Teams even supports this kind of devices, nor do i know or realise what the alternative can be. Either an alternative to using dect phones, or an alternative to make our dect phones work in combination with MS Teams.

 

If possible, could some one with a lot more knowledge than me help me out here please.

 

Thanks in advance for your time guy's & gal's!

Dect phones
microsoft teams
  • LoneStarJW's avatar
    LoneStarJW
    Copper Contributor
    Mar 26, 2020
    Would the Team's app on a mobile device not work as a replacement to DECT endpoints? If not your SBC can serve as a registrar server to provide registrations to those endpoints and you can use manipulations to get calls in/outbound.
    • Rob Nicholson's avatar
      Rob Nicholson
      Brass Contributor
      Mar 19, 2021
      Teams on a mobile can work - charity I work for has one with a charging cradle. Was a bit tricky to find a cheap one for ~£50. Works except ringtone is too quiet. That's more a problem of the phone than teams but not being able to change the ringtone doesn't help