Mar 04 2022 05:58 PM
Hi All
One of my user is facing issue accessing Microsoft Teams. When he tries to open chat of any user in his teams they show blank i.e they dont show any chat which he has chatted earlier. the user is using outlook for mac. Experts guide me on this.
Mar 06 2022 06:05 AM
Mar 06 2022 06:26 PM
Can you try to fix by clear the cache on below:
%AppData%\Microsoft\teams\application cache\cache
%AppData%\Microsoft\teams\blob_storage
%AppData%\Microsoft\teams\databases
%AppData%\Microsoft\teams\cache
%AppData%\Microsoft\teams\gpucache
%AppData%\Microsoft\teams\Indexeddb
%AppData%\Microsoft\teams\Local Storage
%AppData%\Microsoft\teams\tmp
%LocalAppData%\Google\Chrome\User Data\Default\Cache
%LocalAppData%\Google\Chrome\User Data\Default\Cookies
%LocalAppData%\Google\Chrome\User Data\Default\Web Data
Internet Explorer Temporary Internet Files
Internet Explorer Cookies