Apr 08 2020 10:03 AM - edited Apr 08 2020 10:29 AM
Recently, the inbound calls to the Teams number quit ringing on iOS (13.4 and 13.4.1), for three of our iPhones. Is this happening for anyone else?
I don't recall when this started. It may have started when the device upgraded to 13.4? The call rings to to the PC. One can park the call, then pick it up on the Teams Cell App. One can make outgoing calls.
Notifications \ are ON,
Notifications \ incoming calls \ set to ON,
Notifications \ Receive notifications \ set to ALWAYS.
I removed the Teams app, rebooted the phone, installed the app. The teams app is at version 2.0.6, calling version 2020.06.01.7.
Apr 08 2020 02:29 PM
And magically, after several hours of posting this, things started working again. Hmmm.
Apr 27 2020 05:44 AM
@PBeiler1 Have you experienced this issue again? I am experiencing it now and are trying to find out how to fix it.
Apr 27 2020 06:39 AM
SolutionSigning out of the Teams app and back in again solved the issue. Only thing I can think about that has changed is that I changed my password a few days ago. Perhaps something in the integration between Teams app and the call feature in ios that is failing?
Apr 27 2020 07:00 AM - edited Apr 27 2020 07:05 AM
Jun 03 2020 06:16 AM
@PBeiler1
Strange thing: after logging of and on again. Call signalization works again.
Jun 05 2020 08:49 AM
signed out on mobile device then logged on. Teams now rings on my laptop and my mobile device.
Aug 05 2021 06:42 AM
Sep 15 2021 06:59 AM
I'm experiencing the same problem. It seems to be hit or miss on my iPhone. Sometimes it rings, sometimes it doesn't.
Sep 15 2021 07:06 AM
I think I may have figured out my problem. Maybe this will help someone else. In iPhone Teams Notifications settings, there were days set in my "Quiet Time" section that were selected. I turned off Quiet Days. Not sure when or how that happened though.
Apr 28 2024 06:54 PM
To all who may stumble on this thread too.
I've just fixed a problem with an iPhone but it was because of iOS "Focus Time" being automatically on.
Once i turned this off, it started ringing. I assume "Focus Time" is apple language for "Do Not Disturb"
Apr 27 2020 06:39 AM
SolutionSigning out of the Teams app and back in again solved the issue. Only thing I can think about that has changed is that I changed my password a few days ago. Perhaps something in the integration between Teams app and the call feature in ios that is failing?