Forum Discussion

Iron Contributor

Apr 08, 2020

Solved

Teams Calls not ringing to Cellphone

Recently, the inbound calls to the Teams number quit ringing on iOS (13.4 and 13.4.1), for three of our iPhones. Is this happening for anyone else? I don't recall when this started. It may hav...

microsoft teams

ParLinderoth
Apr 27, 2020
Signing out of the Teams app and back in again solved the issue. Only thing I can think about that has changed is that I changed my password a few days ago. Perhaps something in the integration between Teams app and the call feature in ios that is failing?

Tom_Herrera

Copper Contributor

Aug 05, 2021

Curious if anyone is continuing to experience this. Logging out and back in has not changed the outcome. If I am running Teams on the Desktop and the iPhone it only rings the desktop. Would really like to be able to get it to default to the cell. Other Microsoft Tech Comm posts recommend changes to the Settings on the phone that do not even exist.

bfrizie821
Copper Contributor
Sep 15, 2021
Tom_Herrera

I'm experiencing the same problem. It seems to be hit or miss on my iPhone. Sometimes it rings, sometimes it doesn't.
- bfrizie821
  Copper Contributor
  Sep 15, 2021
  I think I may have figured out my problem. Maybe this will help someone else. In iPhone Teams Notifications settings, there were days set in my "Quiet Time" section that were selected. I turned off Quiet Days. Not sure when or how that happened though.
  - David_Breit
    Copper Contributor
    Apr 29, 2024
    
    To all who may stumble on this thread too.
    
    I've just fixed a problem with an iPhone but it was because of iOS "Focus Time" being automatically on.
    
    Once i turned this off, it started ringing. I assume "Focus Time" is apple language for "Do Not Disturb"