Hi,
I am experiencing issues assigning a service number to a user's calling id policy.
When performing outbound calls, the service number is not used, instead, the users own number is selected.
When trying to assigning an 'anonymous' policy no issues are found. However, i'd like to use the service number for outbound calls.
Tried several things including creating a new policy and selecting the service number, creating new policies with PowerShell, also directly routed to the resource account, changing the global policy to use the resource account.
Nothing seems to work at the moment.
Cheers
