Aug 17 2022 03:07 PM
When I'm in a Teams call and attempt to resize the window, the window visually freezes; I can no longer see moving video feeds for either myself or the person I'm in a call with, and the call controls such as camera/mic toggle are hidden - the only thing visible is a snapshot of each video feed. The only way I've found to get the video call working again is to hang up and call back.
I can still hear audio, and if I minimize the window, the other person's video feed is displayed (unfrozen) as normal in the popup, but if I bring up the main video call window the video feed is frozen again. Oddly enough, I can still interact with some of the controls (e.g. camera/microphone toggle) in the frozen window.
I have tried updating Teams and uninstalling/reinstalling Teams on my device. I am using Microsoft Teams Free (classic) on Windows 10. Any ideas as to what I can do to fix this? Happy to provide more info if needed.
Aug 19 2022 10:17 PM
Aug 27 2022 08:57 PM
Sep 08 2022 03:29 PM
This happens to me often. The video freezes, audio still works. Sometimes it comes back other times I need to drop the call and reconnect. All system drivers are controlled by IT.