Forum Discussion
lauren087876
Jul 16, 2020Copper Contributor
Teams call will drop when I receive a call from a non teams app
My teams call will drop when I receive a call from a non teams app. This just recently started happening. This is not happening to any of my coworkers who have the same set up. I have not updated or ...
daysleeping
Copper Contributor
I have a user with the same issue today. Soft-phone (Voyant) received multiple calls during our staff meeting (Teams), and each time Teams disconnected her from the meeting.
I have not yet been able to reproduce the issue using the same two applications...
johnnyTnc
Apr 09, 2021Copper Contributor
daysleeping We're seeing the Teams call drop due to incoming Zoom softphone calls when using the same USB or BT speakerphone or headsets with volume controls configured in both apps. Could be due to the use of the BT HID api ?