Forum Discussion
Teams Button on new Microsoft Modern Speaker and Modern Bluetooth Headset Stopped Working
I have the new Microsoft Modern Speaker and Modern Bluetooth headset for Teams. Recently the "Teams" button stopped working on both. If I understand how it's supposed to work when I press it while Te...
Seems there is an issue with current MS Teams version. According to Jabra support, MS would probably come with a new version, but they are not sure about the timeline.
... wondering if it makes sense to purchase MS Teams certified devices, if respective functionality is not included in testing cycles
Icebugz, sorry to have not been more specific. I was speaking about the Work or School version of Teams. I have not tested on the Friends & Family version although I do also use F&F and have been happy about some of the recent meeting scheduling UI enhancements.
No worries my friend thanks for clarifying, that definitely helps. Yes, I agree about the capabilities of the F&F client that have been added, hence my desire for the Teams button to work as expected. I think the eventual direction is to deprecate Skype and make Teams F&F the default messaging platform for consumers, but I don't think they have officially acknowledged that. If so, I think they should rebrand the name to something more consumer oriented, while still having the same backend.
If you get the time and can test the button capability on your F&F install we would greatly welcome the results. It doesn't change anything that would cause you to have to re-configure it on your work machine. Have a great day and thanks again!
If you get the time and can test the button capability on your F&F install we would greatly welcome the results. It doesn't change anything that would cause you to have to re-configure it on your work machine. Have a great day and thanks again!
- Icebugz, I brought home the speaker to test for you. I agree the Teams button does not work but all other functions performed as expected. I agree that the Teams button should function properly on the F&F Teams version and I hope that Microsoft is listening to us and will get it fixed soon. I agree there is more to do on F&F - it needs to be galactically simple to use for the F&F user base. And it needs to be able to interoperate seamlessly with users who are running the W&S version. I still have hope this will happen.
- dcpoirier thank you very much for taking the time to test it and share the results with the forum. I test it every week or so to see if Microsoft has fixed it but unfortunately they have not to date. It helps to hear from others to ensure it's not something in my configuration. Everything other than the button works on mine as well.
The fix for the button when using the Commercial version of Teams was a backend fix from Microsoft, it didn't need an app upgrade (although it could be fixed that way as well).
Thanks also for your insights, and I I couldn't agree more. It must be super easy and users shouldn't have to spend months on Microsofts forums trying to figure out whether they have a bad device or misconfiguration with no acknowledgement from them. We're talking about a single button that only has a couple functions. I've heard a couple rumors that there are some issues with the upcoming Loop components and Live Share but there has been nothing official. I guess time will tell.
Take care and stay safe my friend. I will post here when and if mine starts working.
