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Icebugz's avatar
Icebugz
Brass Contributor
Dec 07, 2021

Teams Button on new Microsoft Modern Speaker and Modern Bluetooth Headset Stopped Working

I have the new Microsoft Modern Speaker and Modern Bluetooth headset for Teams. Recently the "Teams" button stopped working on both. If I understand how it's supposed to work when I press it while Te...
microsoft teams
  • ARA0815's avatar
    ARA0815
    Dec 13, 2021

    Icebugz 

    Seems there is an issue with current MS Teams version. According to Jabra support, MS would probably come with a new version, but they are not sure about the timeline.

    ... wondering if it makes sense to purchase MS Teams certified devices, if respective functionality is not included in testing cycles

LindsayCx's avatar
LindsayCx
Copper Contributor

Icebugz I have the issue where the Teams button and the Phone button do not work as well. So frustrating! I may as well take it back for a refund.

 

Microsoft Windows 11 Pro: 10.0.22000 Build 22000

Modern USB-C Speaker:

  Hardware version: 0.1

  Firmware version: 

    Part 1: 1.9

    Part 2: 1.48

    Part 3: 1.23

MS Teams - just updated to latest available

  1.5.00.5967 (64-bit)

ScottLou's avatar
ScottLou
Copper Contributor
May 17, 2022

LindsayCx 

Got the headset yesterday (17th May 2022) and I have the same issue with my Microsoft Modern Wireless Headset - Teams button and answer/end call button not working.

I'm using Microsoft Teams for business, version number 1.5.00.11163 (64-bit). It was last updated on 5/05/2022.

OS: Windows 10 Version 20H2 (OS Build 19042.1706)

  • Icebugz's avatar
    Icebugz
    Brass Contributor
    May 18, 2022

    ScottLou good luck my friend. It appears that Microsoft has completely abandoned this product functionality. I've been waiting on this to be fixed since December... Return it if you can. 

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