Teams Audio Doesn't Work When Connected to External Monitors

[steebagy]

Please help!  🙂    I have an HP Spectre x360 laptop connected via USB port to two external Dell monitors via a Dell DisplayLink port/hub.  I have to unplug my monitors in order for Teams audio (both mic and speakers) to work.  Is there some configuration setting somewhere to fix this?  TIA

[#2 · Accepted solution]

Hi,

Have you tried setting default mic and speaker from settings in Teams (you find settings by clicking on your profile image in the upper right of your Teams client)

https://support.microsoft.com/en-us/office/manage-your-call-settings-in-teams-456cb611-3477-496f-b31... (see section Change your default mic, speaker, or camera).

[#3]

@LinusCansby   That WORKED!  THANK YOU!!  🙂

[#4]

have new Dell 27” conferencing monitor

connected directly to dell surface laptop as well used a docking station also dell

when I connect to Teams I can connect to a meeting but within 5 minutes or less, the sound/voice move from monitor to laptop and goes back and forth

i tried everything as has my IT department 

[#5]

On the laptop - just disable the device you don't want to use int he sound configuration page.

[#6]

@LinusCansby Thanks for your suggestion but still issue persist after changing default.