Forum Discussion
Start Teams meeting in Outlook
Hi IKTMalene
Can you please confirm if the users Teams Application is working fine. In case yes then do the following steps :-
- Launch RegEdit.exe
- Navigate to HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins
- Verify TeamsAddin.FastConnect exists.
- Within TeamsAddin.FastConnect, verify LoadBehavior exists and is set to 3.
- If LoadBehavior has a value other than 3, change it to 3 and restart Outlook.
In case the Value doesn't do one thing from one of the user machine go to the same location and export the folder and install the same on the non-working users machine? This should help.
With Regards,
Satish U
ChristianBergstrom I've already been through all of those steps. There is no registry entry to edit. There is no entry for Teams in Outlook 365 Add-Ins either in enabled or the disabled list. I did this list before I even posted.
Danan_Davis Hey, sorry but it's difficult to understand what has been done or not. So I assume you've downloaded and reinstalled the Teams desktop app as well?
Danan_Davis Hello again, I have no association with Microsoft. I just try to help out whenever I can (when not working). I do understand your frustration though.
But it's quite straight forward. If you use https://www.microsoft.com/en-us/microsoft-365/microsoft-teams/free there's no scheduling of meetings included. And if you use a personal subscription you don't get Teams in the subscription. So you would need on of those in the https://docs.microsoft.com/en-us/office365/servicedescriptions/teams-service-description I mentioned.
See these pages for some "good to know" stuff.
https://support.office.com/en-us/article/how-do-i-get-access-to-microsoft-teams-fc7f1634-abd3-4f26-a597-9df16e4ca65b
https://support.microsoft.com/en-us/office/differences-between-microsoft-teams-and-microsoft-teams-free-0b69cf39-eb52-49af-b255-60d46fdf8a9c
Hope you'll find a way to use Teams that suits your needs.
ChristianBergstrom So you're saying my subscription doesn't have the button feature but my old 2016 one did? The links you sent have nothing about non-business subs not getting this functionality. I'm not even sure in the chart where it spells it out for business subs (I guess in Connectors?).
It seems the only way to get back the functionality I had is to downgrade to Outlook 2016 or run the hack you linked (which has to be run every time Teams is run). That seems like incredibly poor choices. I hope you give the Office team feedback about what a bad experience this is for users. The fact that I have to schedule my meetings from Teams now which opens the web Outlook client even though I have the Outlook app is really bad. Disappointing to say the least. I expect better integration from Microsoft.
"I have a Microsoft 365 subscription. Why can’t I access Microsoft Teams?"
If you have a personal Microsoft 365 subscription, you won't be able to access Microsoft Teams. To access the app, you need one of the following Microsoft 365 license plans (see table below).
https://docs.microsoft.com/en-us/office365/servicedescriptions/teams-service-description
This explains the add-in behavior
"The Microsoft Teams application always COM-registers the Team-Addin for Outlook. However, if not enabled for your Outlook/Office365 subscription it deletes a few registry keys on startup"
https://gist.github.com/mkoertgen/4d4932f57fe52565365eea3544e10ac6
ChristianBergstrom For Microsoft 365 I have Microsoft 365 Family. My Outlook 2016 was part of Office Home & Business 2016 for PC. Outlook 2016 had the Teams button available in it before I did the install of Microsoft 365.
Danan_Davis What subscription do you have? The exact name please.
ChristianBergstrom Yep, did that already too. Rebooted the machine after install too to make sure any registry entry got a chance to write in. No joy.