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IKTMalene's avatar
IKTMalene
Copper Contributor
Apr 24, 2020
Solved

Start Teams meeting in Outlook

Teams add-in in Outlook 2016 does not exist. Therefore, the user cannot invite to meetings. I have tried all the suggestions listed on this page for troubleshooting without any solution to the probl...
microsoft teams
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  • RealTime_M365's avatar
    RealTime_M365
    Apr 25, 2020

    Hi IKTMalene 

     

    Can you please confirm if the users Teams Application is working fine. In case yes then do the following steps :- 

     

    • Launch RegEdit.exe
    • Navigate to HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins
    • Verify TeamsAddin.FastConnect exists.
    • Within TeamsAddin.FastConnect, verify LoadBehavior exists and is set to 3.
      • If LoadBehavior has a value other than 3, change it to 3 and restart Outlook.

    In case the Value doesn't do one thing from one of the user machine go to the same location and export the folder and install the same on the non-working users machine? This should help.

     

    With Regards,

    Satish U

ChristianBergstrom's avatar
ChristianBergstrom
Silver Contributor
Jun 12, 2020

Danan_Davis Hello! Go to the following page and work through all the troubleshooting steps. It should sort things out! https://docs.microsoft.com/en-us/microsoftteams/teams-add-in-for-outlook#troubleshooting

 

 

Danan_Davis's avatar
Danan_Davis
Copper Contributor
Jun 12, 2020

ChristianBergstrom I've already been through all of those steps.  There is no registry entry to edit.  There is no entry for Teams in Outlook 365 Add-Ins either in enabled or the disabled list.  I did this list before I even posted.

  • ChristianBergstrom's avatar
    ChristianBergstrom
    Silver Contributor
    Jun 12, 2020

    Danan_Davis Hey, sorry but it's difficult to understand what has been done or not. So I assume you've downloaded and reinstalled the Teams desktop app as well?

    • Danan_Davis's avatar
      Danan_Davis
      Copper Contributor
      Jun 12, 2020

      ChristianBergstrom Yep, did that already too.  Rebooted the machine after install too to make sure any registry entry got a chance to write in.  No joy.