sorry, but we can't connect the server right now

Copper Contributor



I am facing problem in MS team error "sorry, but we can't connect the server right now"


I am using office 2016 offline installer .



6 Replies


I have the same problem. In outlook i click MS Teams, it gives this message. I dont understand the problem :facepalm:

@Pradeep1710 Great, informative responces from microsoft team!!!

Did you manage to resolve this? 


@DavyBadger Yes i solved it: i am not using Teams anymore. 


I switch the default data file of Outlook from .pst to .ost , then I can initial the Teams meeting without the mentioned error.


My name is Rohit
solution to your problem may be----
1st-reinstall teams
2nd- if you are using vpn. Turn it off
3rd-check firewall settings (maybe your newly installed antivirus blocking teams )
4th-open run---type "msconfig" (without quotes) ---in opened dialog go to services-select enable all---select apply---select ok----then restart.
5th--if still unable to join meeting in ms teams open teams in browser
6th- system restore isn't a bad option if you want to join meeting from teams app only