Sharing using mobile and computer calling

Copper Contributor

I'm having an issue in Teams when sharing the screen. I'm using my cell phone to chat and I put the share on my computer. It works in a few seconds and the share connection drops, but the call still works. I made some settings like Compatibility Mode, clear cache and reinstall. Could anyone help me with anything I can do to resolve this?

2 Replies

@Daniel_Veronez Thangs dropping would normally sound like a network problem, how is the computer connecting. Does it drop if you aren't using the phone?

@Daniel_Veronez  No fix, but wanted to add that we've been seeing this in our environment for the last week and a half under the exact same conditions.