Forum Discussion
Daniel_Veronez
Aug 30, 2022Copper Contributor
Sharing using mobile and computer calling
Hello.
I'm having an issue in Teams when sharing the screen. I'm using my cell phone to chat and I put the share on my computer. It works in a few seconds and the share connection drops, but the call still works. I made some settings like Compatibility Mode, clear cache and reinstall. Could anyone help me with anything I can do to resolve this?
Daniel_Veronez Thangs dropping would normally sound like a network problem, how is the computer connecting. Does it drop if you aren't using the phone?
- animerionCopper Contributor
Daniel_Veronez No fix, but wanted to add that we've been seeing this in our environment for the last week and a half under the exact same conditions.