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Daniel_Veronez's avatar
Daniel_Veronez
Copper Contributor
Aug 30, 2022

Sharing using mobile and computer calling

Hello.
I'm having an issue in Teams when sharing the screen. I'm using my cell phone to chat and I put the share on my computer. It works in a few seconds and the share connection drops, but the call still works. I made some settings like Compatibility Mode, clear cache and reinstall. Could anyone help me with anything I can do to resolve this?

  • Daniel_Veronez Thangs dropping would normally sound like a network problem, how is the computer connecting. Does it drop if you aren't using the phone?

  • animerion's avatar
    animerion
    Copper Contributor

    Daniel_Veronez  No fix, but wanted to add that we've been seeing this in our environment for the last week and a half under the exact same conditions.