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KHSherwood's avatar
KHSherwood
Copper Contributor
Aug 25, 2020

Sharing system audio in Teams from a Mac

Hello,

 

How do I share system audio in a Teams meeting? I attempted to share a video in a meeting and I shared my window but did not see an option to "share system audio." The other members of hte meeting could see the video but had no audio.

 

I am on a Mac Book, OS Mojave.

 

Thanks!

  • gamason's avatar
    gamason
    Copper Contributor

    KHSherwood So just as I was about to join the Mac user rancor, I was told by a colleague that audio should work fine on a Mac through Teams without having to check anything. I tested it out first using my headset and that definitely didn't work. However, I changed my device settings in Teams to my internal speakers and after playing a YouTube video, my colleague was able to hear it perfectly over Teams. So, test it out without a headset and see if it works.

     

    Microsoft team, shame on you for leaving us in the lurch. 

    • matslew's avatar
      matslew
      Copper Contributor

      Here's another work-around:
      Download the audio device Blackhole Virtual Audio Driver (for free):

      https://github.com/ExistentialAudio/BlackHole

      The 2 channels version is fine.

      Then in systems audio settings, set Output to Blackhole, and in Teams, set the Microphone to Blackhole

       

      The problem I have discovered is that there seems to be an intelligent noise filter inbuilt in the microphone input on Teams, trying to sort out everything that is not human voice. When playing music for example, you need to turn up the volume to almost maximum to let the music pass the filter. At low volume you will find out that only when someone is singing, the music will pass. 

       

      I guess that a "share computer sound" option would not have such a filter. Let's hope MS can finally add this.

       

       

      • camiech's avatar
        camiech
        Copper Contributor

        WOrked, thanks!! the only problem i am facing,,is that they can hear the video i am playing... but i myself in my computer i am not able to hear the video... matslew 

    • Carey Chaffin's avatar
      Carey Chaffin
      Copper Contributor

      gamason - I could be wrong but I think what you are experiencing is Teams picking up the audio through your external speakers.  This is not the same as sharing audio, it is simply sending audio out your speakers which your mic will pick up, just as it does your voice.

      • grailpuffin's avatar
        grailpuffin
        Copper Contributor
        I agree. If the audio function doesn't work with headphones, chances are your 'computer audio' is not being shared, just picking up the speakers with the mic.
    • Chris47's avatar
      Chris47
      Copper Contributor

      gamasonThis isn't actually a MS Teams solution, it's a workaround - if you mute your microphone, I think you'll find that they can't hear your audio.  The audio is just being routed from your external speaker to your external microphone.  Just tested it myself and it didn't work unless I kept my microphone active.

  • Hi KHSherwood

    Microsoft are working on Share System Audio for Mac per this uservoice

    https://microsoftteams.uservoice.com/forums/555103-public/suggestions/32616083-share-video-and-audio-during-meetings

    Share video and audio during meetings is released on Windows. Mac support is now planned for CY20Q3.

    Not currently there yet but coming soon

     

    UPDATED 30/06/2021: Share System Audio is now available and has been released

     

    Share system audio during meetings – Welcome to UserVoice!

    Hope this answers your question

    Best, Chris

    • AislingBCFE's avatar
      AislingBCFE
      Copper Contributor

      ChrisHoardMVP 

       

      Hi is there any update on this? 

       

      It's a huge inconvenience in a teaching setting not being able to share audio with my students.

    • davidhinse's avatar
      davidhinse
      Copper Contributor

      ChrisHoardMVP 

       

      Please ! Is there any update for the Sharing audio button ? We had it in March and June but it disappeared when working on a MAC.

       

      Can you fix it quickly please ?

       

      Thank you,

       

      David Hinse

      Teacher

      • Jesse_Ash's avatar
        Jesse_Ash
        Copper Contributor

        davidhinse indeed this is absolute garbage.

         

        We are forced into using TEAMS by our administration and its underwhelming at best, and grossly impedes our work at worst.

         

        This is an example in the "grossly impedes" category. You can't even do simple presentation from a mac with audio.

         

        TEAMS should not even be released if its not fully functional with what is, let's be honest the basics. The issues we have had with Microsoft Teams have caused so much time and so many lost opportunities that would NOT have been had we been able to use a proper software that was tried and tested, not this half baked 'product'.

         

        Profiteering on the part of Microsoft during a critical time when people need REAL meeting/screen sharing solutions pretending they had a functional product...why am I not surprised? Lest we forget the anti trust lawsuit brought against Microsoft not so long ago...i'd say pretending they have a functional online meeting/screensharing solution included in their suite is akin to making it difficult for competitors software to be used/installed/available on machines running their suite/institutions with suite buy in...and yes, that's what they were sued for by the US gov (and lost) in the 90's.

         

        I've worked on many international projects prior to teaching and have used plenty of solutions like Go To Meeting and Zoom that actually work. I literally just had to give my students admin passwords i'm not supposed to have to install zoom (the FREE version) on school computers for this to work. Last week I was all set to present an Audio in Adobe Premiere Workshop on my mac and was forced after finding out the audio wouldn't share to do it from my PC laptop which can barely run premiere and has a tiny screen and that's in the past 7 days...

         

        Quit messing with inane features like together view and just make the basics work already. 

         

    • Petrisz's avatar
      Petrisz
      Copper Contributor

      It's december, CY20Q3 is long gone and Q4 is almost over. I see that this has been pushed back to Jan 2021.

  • GSmith4321's avatar
    GSmith4321
    Copper Contributor

    KHSherwood 

    I too have this issue and would like to have a resolution.  Especially since Zoom has had this support forever and with Covid challenges, this should not be an issue.  We should have a working Teams capability.  I don't understand why they can't resolve.

    • rick_harrison's avatar
      rick_harrison
      Copper Contributor

      GSmith4321 

      I'm beginning to feel that asking for this to get sorted is like shouting in a vacuum.... 

      Its a complete pain . 

       

  • TJoris's avatar
    TJoris
    Copper Contributor

    KHSherwood 

    Although I agree with everything in this thread, it occurs to me that progress is probably being slowed down by Apple, not MS. Having said that, if Teams actually worked properly on my PC laptop, that would be a great start!

    • Chris47's avatar
      Chris47
      Copper Contributor

      TJoris"Although I agree with everything in this thread, it occurs to me that progress is probably being slowed down by Apple, not MS. Having said that, if Teams actually worked properly on my PC laptop, that would be a great start!"

       

      If it's being slowed down by Apple, how has Zoom figured it out but Microsoft can't?  The MS Teams folks should be embarrassed.  It seems much more likely to me that this is about Microsoft trying to get school systems to buy PCs instead of Macs.  Occam's razor and such.

  • brittberrett's avatar
    brittberrett
    Copper Contributor

    I have given up and decided to buy LoopBack . . I teach at the university and need to share videos to my classes. . .had to rewrite my entire syllabus and need this capability . . will let you know how it goes . . .KHSherwood 

    • TJoris's avatar
      TJoris
      Copper Contributor

      brittberrett 

      This may or may not help as I haven't had much luck with it yet, but my technician found a program called Voicemeeter Banana, which is a free audio splitter. (I needed this to make video tutorials in Cubase.)

    • brittberrett's avatar
      brittberrett
      Copper Contributor

      brittberrett update. Purchased loop back and it is working. Simple to install for a non-techie.  My voice is a little echoey so I am in contact with the developers to help me figure it out. So far this looks like the best solution 

  • daintz_05's avatar
    daintz_05
    Copper Contributor

    KHSherwood 

     

    This audio issue happened to me yesterday. It's my first day of class coming from maternity leave and was bombarded with lots of techy issues. I needed to show a video but my students were not able to hear it. Yes it is frustrating. I can't wait for Microsoft or MAC to resolve or update this audio thing. So, I decided to download the Loopback. The free trial is only good for 20 min. I tried it and it worked. YAY! It was easy to navigate as well.

     

    Thanks to Steve. He has the tutorial for it. https://www.youtube.com/watch?v=IosA17Popss

     

    Oh before I forget. I paid $99US for the app. Hope it's worth the purchase.

     

     

  • kplandes's avatar
    kplandes
    Copper Contributor

    KHSherwood 

     

    It's staggering the number of promises from Microsoft in this thread for over a year to fix this feature and that we are still waiting for a solution, despite several missed promised deadlines. It's now 2Q2022. WHERE'S THE BEEF? Through no choice of my own, I am obligated to use this miserable business conferencing application to teach English to my students. Due to ambient noise being picked up by my system mic, I have to toggle my bluetooth headphones on and off every time I need to play an audio because I can't share system audio. It may not sound so inconvenient, but it gobbles up precious teaching time, not to mention the extremely long delay waiting for breakout rooms to open. My problem with Microsoft over the years is that it is absolutely apparent, as a former UX designer, that Microsoft doesn't care very much about their user problems. If so, this issue would have been fixed a year ago for teachers like me STUCK teaching online using this horrible application.

    So how about this...if you're not going to do anything to fix the problem, stop lying to your users so we can turn to our institutions for a REAL TEACHING APPLICATION, unlike this miserable excuse of an app, designed, like all Microsoft products, to fix every imaginable problem, except the user's actual problems. That is the basic concept of UX and it's obvious Microsoft has missed it completely.

     

    This is why I switched to Mac and will never return to PC. So are you going to fix this or not? It's getting extremely tiresome working with one hand tied behind my back.

    • colbyv's avatar
      colbyv
      Copper Contributor

      kplandes - looks like the 5/5 update my Mac just got has the share sound toggle when you go to share something! 

      • kplandes's avatar
        kplandes
        Copper Contributor

        colbyv 

         

        Yes, I received the same update, and it is buggy. It works sometimes, doesn't work others. I have even been forced to close and restart Teams, and even to restart my entire system during class/evaluations. Today it stopped working again. Nothing's changed on my system since my original post. The truth is Microsoft has never released quality software for Mac, a negligence that continues after all these years.

  • rseren0's avatar
    rseren0
    Copper Contributor

    KHSherwood Hola

     

    Tenía el mismo problema pero lo he solucionado.

     

    En uno de los equipos Mac que uso, el Driver se instaló en algún momento del 2020, ya que tiene varios años que no restauro la computadora, y funciona muy bien, puedo compartir el audio usando el Driver de Microsoft.

     

    Tengo otro equipo Mac portátil que no tenía Teams y lo instalé pero tenía el problema de compartir el audio al compartir la pantalla, y al querer instalar el Driver me mandaba error según por versión de Mac OS pero la versión es incluso superior a la que menciona el error.

     

    Entonces se me ocurrió respaldar Driver desde el equipo que funciona correctamente al otro y afortunadamente funcionó. El proceso que realicé, en el equipo que no funcionaba el Driver, en el que no me permitía instalarlo normalmente, fue el siguiente:

    1. Coloqué el contenido del archivo comprimido adjunto en esta carpeta 
      /Library/Audio/Plug-Ins/HAL/
    2. Una vez que la carpeta está en su sitio, vas a /Content/MacOS/ y abres el archivo MSTeamsAudioDevice
    3. Abrir una ventana de Terminal y ejecutar 

    4. sudo launchctl kickstart -kp system/com.apple.audio.coreaudiod
    5. Abrir la app Configuración de Audio MIDI, verás ahora el Driver de Teams, selecciona y asegura que tanto en Entrada como en Salida en la opción Maestro esté el control a la derecha.

    Este método me funcionó, espero que les sirva.

     

    Saludos

     

    PD Les dejo el enlace desde un Drive:

    https://1drv.ms/u/s!AqQjGtax3p85uiaizRbRiroAZ6H4?e=0SwxbP

     

    Ramón Sereno

    • grailpuffin's avatar
      grailpuffin
      Copper Contributor

      Hi Ramon,

      Thank you for your solution and the link. I'm hopeful it will help others fix this situation.

       

      For myself, I already took the plunge and updated to the Big Sur, the most recent version of MacOS and then installed Microsoft Teams again. This did fix the problem as well, however there were some major sacrifices along the way. I lost license access to both Photoshop and Final Cut Pro - so a rather expensive solution to accommodate using Teams that has left a somewhat bitter taste to the whole Microsoft Teams experience.  

      This coupled with limited functionality and forced workflow would cause me to not recommend Microsoft Teams as a robust solution to other studios/visuals based businesses investigating a chat/video software.

      Best,
      Paul

  • MatthewTyler's avatar
    MatthewTyler
    Copper Contributor
    For anyone facing issues with this issue I have the following which has resolved this issue for our users:
    1) Install Driver here & then try sharing audio - https://statics.teams.cdn.office.net/evergreen-assets/DesktopClient/MacAudioLBDriver/2020.42.00.9/MSTeamsAudioDevice.pkg

    If the above has not worked please see below:

    Delete Teams, install an older version from here (https://microsoft-teams-for-mac.en.uptodown.com/mac/download/3371181) and then try sharing audio
  • KHSherwood Hi, had a similar situation here just now. I was attending a talk from a mixing engineer, performer and songwriter as I couldn't get in to college personally. teams refuses to share audio correctly and even though we have tons of mics available we can't use them to send through a room recording. this really needs fixing and stereo audio needs adding if possible. 

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