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mara0209's avatar
mara0209
Copper Contributor
Feb 03, 2021

Selecting conversation in a meeting cause issue with the display

Since Tuesday if in a meeting I click the conversation icon to show the conversation pane, I lose the top bar and the video goes all wrong (see below)

 

I'm using the Windows 10 app and other user in my company have the same problem.

 

 

 

 

  • mara0209 

     

    Hi, has this issue just started occurring for everyone please?  I wonder if this has been caused by updates possibly?

    • mara0209's avatar
      mara0209
      Copper Contributor

      PeterRising yes it started this week... My version is "You have Microsoft Teams Version 1.3.00.24755 (64-bit). It was last updated on 2020-09-25." The date makes no sense since there was a lot of update to the UI and feature since September.

      • mara0209 

         

        OK, and do you know if your organization has pushed out any Windows updates to your devices recently too please?  I wonder if perhaps an updated graphics card driver may be to blame.  Just a guess / wild theory, but if updates have been deployed, it is worth checking into this as the possible cause.

  • mara0209's avatar
    mara0209
    Copper Contributor

    Latest version seem to fixed in the latest version.

     

    As of today it is OK and I now have this version:

    You have Microsoft Teams Version 1.3.00.34662 (64-bit). It was last updated on 2021-02-05.

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