Mar 28 2023 06:21 AM
Hello,
I have the following setup that does not work. Jabra Evolve 75. It does not work using the USB cable or the Jabra Link 370. This issue happens with Teams only. It works with Webex, and Zoom. Bear in mind that the same exact windows version is working fine on HP Elitebook 840 G3, and G5.
I even tried bluetooth which works on the HP, but not on the Dell.
Anybody faced such an issue? Can it be related to HW, or specific drivers?
Teams ver. 1.6.00.6754
Dell Latitude 5430
Processor 12th Gen Intel(R) Core(TM) i5-1245U 1.60 GHz
Installed RAM 16.0 GB (15.7 GB usable)
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display
Edition Windows 10 Enterprise
Version 21H2
Installed on 16/03/2023
OS build 19044.2728
Experience Windows Feature Experience Pack 120.2212.4190.