Forum Discussion
Read Receipts
Hi there, I have a Microsoft Teams for my youth club to share files, communicate with staff etc. When anyone sends a message into one of our chats and they reply it still says 0 out of *** have read ...
Then it’s probably time to get a support case opened with Microsoft to get some help there. Can’t think of any other reasons why it would break if read receipts are on and all clients show the same.
Thank you, I have spoke to support via live chat and they said the only way I can get help is on here which isn't great. I don't know how else to get the help I need.
Has there been any update on this fix. For me the web client shows the read receipt, however the desktop client does not. Attached is the snapshot from both clients.
Desktop Client Microsoft Teams Version 1.4.00.26376 (64-bit).Web Client
- We've been having this very same issue for over a month now, but only under a certain circumstance.
By chance, are you accessing Teams organizations as a guest in those tenants? That's where we see this issue. Native users in their own home tenants don't seem to experience this.- Yes, I am access the teams organization as a guest. This feature was working as expected couple of versions ago.
