Forum Discussion

Copper Contributor

Jan 10, 2020

Outlook Add-in Missing

Dear all I am unable to make the Outlook plugin work for one of our employees. I know where the plugin-in is located on the computer and when I add it manually - nothing happens. I have also refo...

Microsoft Teams

ChristianBergstrom
Jun 10, 2020
Taimur10 This page explains it all https://docs.microsoft.com/en-us/microsoftteams/teams-add-in-for-outlook

Go to the Troubleshooting part as well https://docs.microsoft.com/en-us/microsoftteams/teams-add-in-for-outlook#troubleshooting

If Teams is installed and you're having all prerequisites for the add-in to show up in the Outlook client, but it doesn't, my experience is that this process will enable it.

- Restart the Teams desktop client.
- Sign out and then sign back in to the Teams desktop client.
- Restart the Outlook desktop client. (Make sure Outlook isn't running in admin mode.)

Copper Contributor

Jan 20, 2021

A method which I use to resolve this which generally tends to work is the below:

1. Navigate to C:\Users\*****\AppData\Local\Microsoft

*** Being the user who is having issues

2. Delete the MicrosoftTeamsAddin folder

3. Copy the file from another users account which works

4. Reopen outlook and check to see if Teams addin is within com addins

If this doesn't work I have used the below:

1. Close outlook

2. Open CMD as Admin

3. cd C:\Users\*****\AppData\Local\Microsoft\TeamsMeetingAddin\1.0.20107\x86 (Addin version number may be different)

4. regsvr32 Microsoft.Teams.AddinLoader.dll

5. Restart machine

Now this doesn't work 100% of the time but I have found this to work in most cases.

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