Outlook Add-in Missing

Dear all I am unable to make the Outlook plugin work for one of our employees. I know where the plugin-in is located on the computer and when I add it manually - nothing happens. I have also refo...

How-to

Microsoft Teams

ChristianBergstrom
Jun 10, 2020
Taimur10 This page explains it all https://docs.microsoft.com/en-us/microsoftteams/teams-add-in-for-outlook

Go to the Troubleshooting part as well https://docs.microsoft.com/en-us/microsoftteams/teams-add-in-for-outlook#troubleshooting

If Teams is installed and you're having all prerequisites for the add-in to show up in the Outlook client, but it doesn't, my experience is that this process will enable it.

- Restart the Teams desktop client.
- Sign out and then sign back in to the Teams desktop client.
- Restart the Outlook desktop client. (Make sure Outlook isn't running in admin mode.)

mscola

Copper Contributor

Achim_Bossler

Yes he can connect - he has an Office 365 license from our company.

I have no idea why I cannot make the plugin work for him.

When I load the plugin manually (using the COM Add-in), I get no error message - but also nothing happens

ChrisWebbTech

MVP

Jan 10, 2020

I assume the user has the Teams Desktop client installed and loaded and logged in? Also make sure your architecture matches (Both Office and Teams is 32bit or 64bit).

Does the user have the ability to schedule a meeting in the Calendar inside of the Teams client? Is the Calendar tab even there?

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Outlook Add-in Missing

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