Forum Discussion
cepasqua
Jul 24, 2019Copper Contributor
Opening files and having changes being saved
I have a question about an experience a team member had where she opened an excel docs, made changes and then it didn't save them in teams, but gave her the option to save as. I'm trying to figure ou...
cepasqua
Jul 25, 2019Copper Contributor
Microsoft Office Professional Plus 2013ChrisWebbTech
Jul 25, 2019
Yeah, without Proplus or maybe office 2016/19, not sure if those support it or not tbh. But ProPlus def. has it. Otherwise, when anyone opens files they will be locked. You will also probably be restricted often when someone is editing files via web/teams and try to open with desktop app. Doesn't quite work as nicely when using older office clients unfortunately.
- cepasquaJul 25, 2019Copper Contributor
Thank you for that clarification. My team member was thinking she was going crazy as all of the help items/training's I looked up trying to investigate acted like this was not possible.ChrisWebbTech
- Jul 25, 2019Yup, it's due to the files being in use and opening in read only mode. Older clients don't recognize it well either. You might be better off utilizing check/in/out using older clients, or just telling folks only open in the clients only or other way around. If you use the SharePoint interface for files you can set the default open method. Hoping when the files tab gets replaced here "real soon" we'll still be able to utilize that setting, then you might be able to just force desktop edit or web edit's only.
- cepasquaJul 25, 2019Copper Contributor
Yes, we have had some team members work on files and then when they try to save they get a message that they can only save as as they have to re-do their work directly in the file in teamsChrisWebbTech