Mar 01 2021 10:48 AM - edited Mar 01 2021 01:15 PM
When setting up emergency locations, and respective emergency calling policies, has anybody successfully received an email notification of the emergency call? The documentation https://docs.microsoft.com/en-us/MicrosoftTeams/manage-emergency-calling-policies specifically says
Search for and select one or more users or groups, such as your organization's security desk, to notify when an emergency call is made. The notification can be sent to email addresses of users, distribution groups, and security groups. A maximum of 50 users can be notified.
Emphasis is mine, but it seems to say (and suggest) that it a notification is sent via email. However on testing, the best I get is a MS Teams message to the recipient that has been added in the Emergency Calling Policy. The notification doesn't include any data either, such as location data identified by the device making the call (LIS data from BSSID, subnet, switch port, switch, etc). I'd think that data would be rather important to the notification process, and emergency responses.
Edited: Location data does show up, if the device is able to resolve it's location. The phones I'd been testing with had been dropped into a VLAN that wasn't included in the Teams LIS database. Still leaves notifications via email.
Mar 01 2021 01:16 PM
Apr 01 2021 09:30 AM
Apr 01 2021 10:32 AM
Mar 29 2023 09:38 AM
@jangliss Did you manage to get this to work?
Dec 15 2023 12:57 PM
@janglissWhat information is included in the teams notification? I keep trying to find it but there doesn't seem to be an example anywhere.