MTR and sign in : server cannot be reached

Question

Hello Microsoft community,&nbsp;We have an issue with a MTR for a customer, Teams is onnecting correctly but I think we are facing some issues with Skype connection.&nbsp;We get the following message on the MTR : "Server cannot be reached or the version of the server is not compatible ...."&nbsp;&nbsp;Teams Meetings are working fine.&nbsp;&nbsp;On the TAC :&nbsp;&nbsp;&nbsp;Have you already seen this issue ?&nbsp;Thank you.&nbsp;Nick&nbsp;

thegrahamwalsh · Answer

This usually occurs when the lyncautodiscovery is still pointing to on-prem servers.  Ensure you have the latest MTR client as that can address this issue. https://docs.microsoft.com/en-us/microsoftteams/rooms/rooms-release-note#48190-04062021

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MTR and sign in : server cannot be reached

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