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PilleRiinike's avatar
PilleRiinike
Copper Contributor
Dec 14, 2021

MSTeaams app on mac no chatbox

Hello!

 

I have problem with MSTeams on Mac. I have MSTeams app on mac and there is no chatbox. Others write something but there is no possibility for me to see the sent information.

I have the newest version possible. Please fix!

 

Thank You ahead!

  • Hi PilleRiinike  Does this happen all the time or just when you're in a meeting?  

     

    If the Chat option doesn’t appear in the Teams app even after enabling it in the admin center, then fully close and clear the Teams app cache and then login again to get the Chat option. Microsoft Teams.

    • Cath1900's avatar
      Cath1900
      Copper Contributor
      Doesn't work. I have had problems for over 8 months. No chat box. Zoom does not have these issues.
  • John_hba's avatar
    John_hba
    Copper Contributor

    I also have no chat and have been trying to turn it on in the admin console but it just doesn't work.  

    • Clint_O's avatar
      Clint_O
      Copper Contributor

      Just replying with a "me too".

      I just got off back-to-back Teams meetings.  People were posting chats, and I couldn't see them.  They told me to click on the Chat icon in a toolbar at the top of my Teams window.  There was no toolbar at the top of my Teams window.

      Using the latest version of Teams for Mac.  I downloaded the software update last night, and the problem started this morning.

      • AbdulHadi2022's avatar
        AbdulHadi2022
        Copper Contributor
        Yes, I have the same problem, I use Microsoft Teams for various reasons. However, this problem keeps appearing. I used the Web Browser once and on that it was visible but on Desktop App it isn't. Whatever goes on in the chat I have absolutely no way of accessing the chat, if anyone is aware of any solutions then please share them. I've tried Uninstalling the app and Re-Installing it but it just seems not to work.
  • alisonlogan's avatar
    alisonlogan
    Copper Contributor
    I have this issue too for several months now. My main client uses Teams and its maddening to not have chat. In the past, I've opened Teams meetings in my browser, and the chat does work -- which is so crazy and counter intuitive. Has anyone received an update on this issue and if/when it will be fixed? Does upgrading to the next OS help for anyone?

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