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PilleRiinike's avatar
PilleRiinike
Copper Contributor
Dec 14, 2021

MSTeaams app on mac no chatbox

Hello!   I have problem with MSTeams on Mac. I have MSTeams app on mac and there is no chatbox. Others write something but there is no possibility for me to see the sent information. I have the ne...
Microsoft Teams
Clint_O's avatar
Clint_O
Copper Contributor

Just replying with a "me too".

I just got off back-to-back Teams meetings.  People were posting chats, and I couldn't see them.  They told me to click on the Chat icon in a toolbar at the top of my Teams window.  There was no toolbar at the top of my Teams window.

Using the latest version of Teams for Mac.  I downloaded the software update last night, and the problem started this morning.

AbdulHadi2022's avatar
AbdulHadi2022
Copper Contributor
Oct 24, 2022
Yes, I have the same problem, I use Microsoft Teams for various reasons. However, this problem keeps appearing. I used the Web Browser once and on that it was visible but on Desktop App it isn't. Whatever goes on in the chat I have absolutely no way of accessing the chat, if anyone is aware of any solutions then please share them. I've tried Uninstalling the app and Re-Installing it but it just seems not to work.
  • John_hba's avatar
    John_hba
    Copper Contributor
    Oct 25, 2022

    AbdulHadi2022 Do you have an account with Microsoft but have not purchased Teams for that account?  Sometimes it says I can't join someone else Teams meeting because I haven't purchased Teams. Other times, it lets me join the Teams meeting, but there is no chat box.  We do *not* want to purchase Teams, we just want to join other people's Teams meetings.  But, we have purchased Microsoft Office apps. It seems that Microsoft never thought that people might need Office, but not their own Teams license.  

    • AbdulHadi2022's avatar
      AbdulHadi2022
      Copper Contributor
      Oct 28, 2022

      John_hbaI use Microsoft Teams for school purposes only. The school clearly stated that they would pay for it, so I took no further action.

  • AndrewG62's avatar
    AndrewG62
    Copper Contributor
    Nov 16, 2022

    This fault has existed in the OSX/Mac app for a long time now (maybe a year). Others in the meeting are missing the chat bubble to chat with you too.
    No fix yet.

    Upgrading doesn't fix it.

    Blowing away the local MS Teams configuration doesn't fix it.

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