MS Teams - Schlechte Qualität geteiltem Bildschirm

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New Contributor

Hallo zusammen

 

Wir möchten in unserer Firma eigentlich MS Teams als Haupt-Tool verwenden.

Leider haben wir jedoch bei der Qualität geteilten Bildschirmen so massive Qualitätsprobleme, dass ein Einsatz momentan nicht sinnvoll ist und nicht ausreicht so dass wir momentan mit Zoom arbeiten.

 

Beim Zoom ist die Qualität in jedem Fall hervorragend, das heisst, die Internetverbindung sowie Grafikkarte sind nicht limitierend und es muss sich somit um ein Problem mit MS Teams handeln.

 

Wir arbeiten meist mit ziemlich grossen Screens (34" curved), haben die Probleme jedoch auch bei kleineren FullHD Screens.

 

Zur Verdeutlichung sind zwei Printscreens angehängt.

Der erste Printscreen ist vom übertragenden Screen mit der guten Auflösung, der zweite Printscreen der welcher auf der anderen Seite beim Teilen der Screens empfangen wird.

 

übertragender Rechner -> gute Qualitätübertragender Rechner -> gute Qualität

 

empfangender Rechner -> schlechte Qualitätempfangender Rechner -> schlechte Qualität

 

Nun zu meinen Fragen:

  • Hat jemand eine Idee, an was das liegen könnte?
  • Gibt es bei MS Teams Optionen welche dies beeinflussen 

Vielen Dank für die Hilfe

hafisch

3 Replies
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Hello @hafisch 

Seems like blurriness issue on large screens. Screen sharing or app sharing uses VBSS so should be the same either scenario.  I've asked our program managers for advice on this one - I'll follow up when I have an answer.
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@ThereseSolimeno 

 

What about researches?

Did you ask your program managers?

Where you able to find anything?

 

I'd be really glad for a short update about this issue.

Unfortunately we're not able to use Teams because of this issue and we need to switch to other tools.

 

Thanks for your response

hafisch

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Hello everyone

 

Is there any solution for this issue in sight?

Does anyone knows a workaround to solve this problem?

 

Do you need any further information to determine the cause?

 

Thanks for your support

 

hafisch