Forum Discussion
MS Teams Room - HP Slice - Logitech Rally - Rally Equipment Stability Issues During Meetings
We have several MS Teams Rooms equipped with the following equipment: HP Slice Logitech Rally Plus Logitech Tap We are experiencing equipment stability issues in multiple rooms during meetin...
I have a case open with Logitech which has been open since the end of May. I suggest everyone with the same issue to open a case in the hope they get more pressure to resolve the issue faster.
Their last update was that "Engineering is working around the clock to identify a permanent fix".... right ....
One suggestion was to move the compute from the table hub and connect it to the display hub. I did this on one of our units temporarily for a week or so without issue.
We have some flexibility in our conference rooms, so I ended up re-doing all of them so the NUC connects to the Display Hub instead of the Table Hub (12 rooms). It's been four weeks since I completed the work in all the rooms and the issue has not reoccurred. I still have a case open with Logitech, but no timeline for a fix.