Forum Discussion
MS Teams Room - HP Slice - Logitech Rally - Rally Equipment Stability Issues During Meetings
We have several MS Teams Rooms equipped with the following equipment: HP Slice Logitech Rally Plus Logitech Tap We are experiencing equipment stability issues in multiple rooms during meetin...
That sounds like troublesome indeed.
I've never experienced such problems, but then again i don't work with the products you mentioned.
I would advise you to open a MSFT ticket. (Your admin can do so through the M365 admin portal).
Hope they can help you fix this!
I've never experienced such problems, but then again i don't work with the products you mentioned.
I would advise you to open a MSFT ticket. (Your admin can do so through the M365 admin portal).
Hope they can help you fix this!
I would check the network as well. Just go into TAC and have a look at the call quality for the particular calls you notice it happening. I have seen some strange behaviour like that when there are connection issues.
When you go into Logitech Sync on the admin side of the Slice can you see the devices connected and healthy? If you have a particular time that it dropped go into the Event Viewer of the admin side and see if there were actually USB disconnect events. This will help narrow down what is going on.
good justinbliss
