MS Teams macOS desktop app webcam corrupt

Occasional Visitor

MS Teams desktop app for macOS 12.5 (Monterey) corrupts webcam image filling half with green screen.  Webcam works fine with Webex and MS teams through browser.  I can open Photo Booth and image is fine but when I go to setting, devices to test camera, the photo booth image gets corrupt with the same green screen.  

1.5.00.22209-E This is version of MS Teams.  I was using gen release but just upgrades to gen release with preview to see if this resolved the issue.  Mac is 2018 so not on M1 chip as I have read other posts where there was issue with Teams desktop and M1 chip. 

1 Reply

@Jmorris1990 

Since the community has not yet responded to your post, you might want to seek assistance with other resources that are focused on tech support:

 

  • Ask your IT manager to open a support case or call Microsoft using the support line you were given.  Other options for business subscription admins are listed here:

Get support | Microsoft Docs

https://support.serviceshub.microsoft.com/supportforbusiness/create