Forum Discussion
JCC77
Sep 04, 2020Copper Contributor
MS Teams Crashes often on Core 2 Duo laptop
Hope everyone is doing well. So, just as many other families, we've had to pull out several laptops and computers to join our increased remote calls and meetings. We've already purchased a new lapt...
- Sep 06, 2020Hi,
Sometimes it is not enough to have the right amount of memory spec wise as if older, it will be slower memory. As it is more the speed of memory that improves as 1GB is 1GB. Same is true for HDDs in terms of Solid State.
However sorry for propably stating the obvious.
I would try the web version if not done so already and see how that performs?
I would also check task manager and confirm that the memory and CPU utilisation are indeed coming from the Teams application? I am sure it will as it is quite thirsty but nothing that should stretch a relatively modern machine, which I appreciate this is probably not.
Also right click the Teams icon in the system tray and do get log. It might have something worthwhile.
Also how much CPU and memory are being utilised when Teams is closed and just the OS running out of interest.
However to summarise it does sound like the high mem and CPU utilisation are the problem but would be good to do a few more checks before spending your hard earned.
Thanks
Henry
GP007
Aug 29, 2021Copper Contributor
JCC77 Just out of curiosity did you try with an SSD? when the CPU and memory were peaking during the teams session did you check disk utilization also?
mohamedali6035
Sep 03, 2021Copper Contributor
GP007 Thanks for your reply. I have a HDD in that PC. So instead buying a new SSD for testing, I bought a new CPU cabinet with latest stocks loaded. But still curious to know if any other option other than a SSD. Please comment.