Aug 02 2023 02:52 AM
Does anyone know how we can get Microsoft to take note of the lack of missed call notifications on call queues? There are many many complaints about this on the feedback portal but the issue has been open for months with no responses.
https://feedbackportal.microsoft.com/feedback/idea/cad91ec6-523b-ed11-a81b-000d3a7dd504#comments
Aug 02 2023 06:23 AM
@Martin-17 Voting for it will be your best option.
The product Team are aware, and do have a plan to address it among many other priorities and dependencies. Every few months they have to review their plans with leaders who then ask them awkward questions based on the most voted for features on that list, making sure they are respecting everyone's wishes.
So it will come, and the way to make that sooner is getting it onto their leaders radar with more votes.
Aug 02 2023 06:39 AM