Mictosoft Teams chat window crashes when chatbot conversation is opened

Copper Contributor

Jan 19, 2023

Ok so i have managed to restore my original deleted Flow (because the workaround with the post in Activity feed is not usable)

Here is the Flow action for sending the Msg:

{
    "inputs": {
        "host": {
            "connectionName": "shared_teams",
            "operationId": "PostMessageToConversation",
            "apiId": "/providers/Microsoft.PowerApps/apis/shared_teams"
        },
        "parameters": {
            "poster": "Flow bot",
            "location": "Chat with Flow bot",
            "body/recipient": "@{variables('var_mails')};",
            "body/messageBody": "<p><span style=\"font-size: 16px\"><strong>MessageXXYYZZ :)</strong></span></p>",
            "body/isAlert": true
        },
        "authentication": {
            "type": "Raw",
            "value": "@json(decodeBase64(triggerOutputs().headers['X-MS-APIM-Tokens']))['$ConnectionKey']"
        }
    },
    "metadata": {
        "operationMetadataId": "deleted ID cause internet"
    }
}

RobKal
Copper Contributor
Jan 16, 2023
In our case users don't even have to interact with adaptive card, when user clicks on bot conversation whole chat is not responding. We don't know exacly how to repeat this bug as it randomly starts for some users. Only thing that is common for all users who get this problem is that their oranazation recently added bot to another team.
For adaptive cards we use Action.OpenUrl, Action.Submit, Input.Text, Input.ChoiceSet, Containers, Textblocks and some other card elements. We don't know if any of these cause the issue.
- Tim_Opie
  Copper Contributor
  Jan 16, 2023
  Yeah same here. The ones I have delt with so far have adaptive cards that havent been responded to, not sure is thats the case for you too but its just something I've noticed.
  - David Andersson
    Iron Contributor
    Jan 19, 2023
    We also have the same issue, I have experienced it myself and heard from colleagues. When reading chat messages in Teams sent from Power Automate, the chat becomes unresponsive and Teams has to be restarted. At least when the chat message is an adaptive card. I'm not sure if it happens for regular chat messages as well.
Nebucadneza
Copper Contributor
Jan 15, 2023
Im Sending a Chat message (not a Cars) to individual users as flow-bot via power Automate.

I have Seen in the users it happens they have a by mistake typed something in the Chat with the bot but have not Sent it. Maybe this triggers the behaviour

Forum Discussion

Mictosoft Teams chat window crashes when chatbot conversation is opened