I was previously using teams for high school, but now since I enrolled into college they require us to use the same platform. I reinstalled the app, cleared the cache(because it still remembered my email from high school) and cannot log in. At launch it gives me a prompt to sign in with my old account or sign in with a new one. Obviously I press the latter option and its stuck on a white screen with the logo on it and in the bottom corner it says "Loading Microsoft Teams". I've left it like that for a few hours but no good. I can't even sign in on the website too, I click on the option to sign in with a new account and it refreshes the page and THE OPTION TO LOG IN WITH ANOTHER ACCOUNT IS GONE.
Hello, Please try this win+r --> %appdata% --> local ---> Teams folder remove. it might be a cache problem. how did you reinstall the app? Also please try to unlink previous MS account from settings ---> Accounts Thanks,
Thank you very much! I added my account by going through Settings > Accounts, cleared the cache, and when I rebooted teams my account was there in the prompt and I simply selected it.
@Barko20 I am facing the same issue . I changed one company to another & I am still getting old company login page & no any setting >account option on my MacBook Pro teams to add another accounts .
Tried uninstall & install but still not helpful . Please advise .
I had 3 different accounts working just fine until last week, then poof, something changed and one of them disappeared. I have no option to clear a cache in my settings nor the ability to "add a new" account. Very frustrating that I had no issues moving between accounts for 2 years and then suddenly problems
@carterstewart I had to log out of my "personal" hotmail login, and then it let me add my 2nd "work" account. Though one is actually a work account and the other is for a not-for-profit that I volunteer with.
Up till last week, I was able to have all 3 accounts and just flip between them.
I have the same issue changed company Teams wants me to login with old company e-mail. i tried re-installing--didn't work, same request. I don't have a/Library/Application Support/Microsoft/Teams path. only up to Microsoft.
I'm on a Mac. @Barko20 Same issue here. I've tried deleting and redownloading Teams, but it still pops up using my previous college account and will not allow me to bypass it.
